Rest assured that our team is actively monitoring this issue, as it remains our top priority.
We'll continue to keep you updated as we progress in our endeavors to restore the system to its full functionality.
Thank you for your patience and understanding as we work to clear up this technical issue. We're committed to providing you with a seamless communication experience throughout the hiring process.
Posted May 15, 2024 - 14:55 PDT
Update
We are continuing to work on a fix for this issue.
Posted May 13, 2024 - 16:04 PDT
Update
Our Applicant Tracking System is experiencing a temporary disruption in messaging. But worry not! Our tech team is already hard at work administering a dose of digital cough syrup to get those messages flowing smoothly again.
In the meantime, we apologize for any inconvenience this may cause. We know how vital communication is during the hiring process, so rest assured, we're working as fast as we can to clear up the issue.
While we handle the technical side, we recommend using alternative communication channels, like email or phone calls, to keep your conversation with candidates flowing. We'll keep you updated with any progress, and soon those messages will be back on track in no time.
Thank you for your patience and understanding as we clear up this technical issue.
Posted May 13, 2024 - 09:16 PDT
Identified
Our Engineering Team is actively working with Yahoo to identify the root cause so they can implement a solution.
Here's what we know so far: -New emails to Yahoo inboxes are being throttled. -The issue is affecting some users.
In the meantime, please: -Reach out to Yahoo recipients externally or request an alternative email address to use within the ATS
We will send an additional update as soon as possible.
Posted May 08, 2024 - 13:29 PDT
Update
We've identified a temporary technical issue causing slight delays with emails sent to Yahoo users. We understand the importance of email deliverability, and we sincerely apologize for any inconvenience this may cause.
Here's what we know: Messages sent to Yahoo inboxes are being delayed. What we're doing: Our team of tech wizards are diligently investigating the issue and working tirelessly to resolve it promptly. What you can do: Reach out to applicants externally for an alternative email address so that you can continue correspondence within the ATS, if necessary. Sit back, relax, and enjoy a refreshing cup of applicant tracking system-themed tea. We'll handle the rest! You can rest assured that email deliverability remains our top priority.
We'll keep you updated as we progress in our endeavors to restore the Applicant Tracking System to its full functionality. Thank you for your continued patience and trust!
Posted May 07, 2024 - 09:02 PDT
Update
We are continuing to monitor for any further issues.
Posted May 06, 2024 - 12:09 PDT
Monitoring
A fix has been implemented and we are monitoring the results.